On Friday 14th October, The Guild of Property Professionals walked away with the coveted ESTAS award for The Best Agency Network as rated by home movers across the UK, based on the average ratings achieved by all participating Guild agents using the ESTAS review platform.
Iain McKenzie, CEO of The Guild of Property Professionals, said: “We are elated to have once again received this award, recognising our Members’ integral contribution to the property industry. We have a passion for independent property professionals and are continuously striving to ensure that our Members have the tools, services and support they need to thrive and deliver exceptional customer service, in any market condition. Our goal is to help our network excel, to grow their market share and revenue, while also saving on costs and remaining compliant. These are the avenues that drive our decisions as an organisation and continue to steer us true. We are extremely pleased to know that our Members are delivering a fantastic service for their clients.”
This year the ESTAS celebrates their 19th year of showcasing some of the industry’s best estate and letting agents in the UK based purely on feedback from customers who are asked a series of questions about the service they have received from their agent.
In addition to the Best Agency Network 2022 award, Guild Members received 66 ESTAS, achieving 73 awards in total including multiple regional and overall best-in-country awards. This year the Guild Agent of the Year 2022 was C residential, who also received the Grand Prix award for the Best Estate Agent Office in the UK.
McKenzie notes that the past year has had many ups and downs with growing economic pressure, interest rate hikes and the cost-of-living crisis impacting many households. Throughout everything, agents have risen to the occasion and been on hand to assist people move. “The ESTAS gives us an opportunity to reflect on the amazing work so many agents have done over the past year and celebrate those property professionals who have excelled and provided a phenomenal service to their clients. The fact that the winning agents are selected purely on the service they deliver, makes the ESTAS that much more special. I don’t think there can be a greater honour in the industry than to receive an award that is judged by those standards,” he adds.
Simon Brown, Founder of The ESTAS, said: “We believe that customer service should be at the heart of everything we do within the industry. We understand how hard it is to deliver exceptional customer service, which is why we commemorate agents and property businesses which are committed to providing amazing service. The ESTAS review and awards platform helps agents generate consumer trust.”
McKenzie says that it is a fantastic achievement for our Members to have been recognised at the ESTAS.
The list of Guild winners:
Drivers & Norris – Gold Estate Agents, London
Hunter Campbell – Gold Estate Agents, Northern Ireland
Kingsleigh Residential – Gold Estate Agents, South East
Northgate – Gold Estate Agents, North East
Mackay Property – Gold Estate Agents, South East
Power Bespoke – Gold Estate Agents, South East
Cook Residential – Gold Estate Agents, Southern
C residential – Gold Estate Agents, West Midlands
Williams Estates – Gold Estate Agents, Wales
Ferndown Estates – Gold Estate Agents, West Midlands
Sweetmove – Gold Estate Agents, Yorkshire
Williams Estates – Gold Estate Agents, Wales
Royston & Lund – Silver Estate Agents, East Midlands
FAC Property Consultants – Silver Estate Agents, South West
Northgate – Silver Estate Agents, North East
Peter Morgan – Silver Estate Agents, Wales
Dourish & Day – Silver Estate Agents, West Midlands
Hawksbys Property Services – Bronze Estate Agents, East Midlands
Mundy’s – Bronze Estate Agents, East Midlands
Anthony Flint – Bronze Estate Agents, Wales
Drivers & Norris – Gold Lettings Agents, London
Dourish & Day – Gold Lettings Agents, West Midlands
Williams Estates – Gold Lettings Agents, Wales
Moore & York Lettings – Gold Lettings Agents, East Midlands
Platinum Properties – Gold Lettings Agents, East of England
Williams Estates – Silver Lettings Agents, Wales
Northgate – Silver Lettings Agents, North East
Mundy’s – Silver Lettings Agents, East Midlands
Bentons Estate Agents – Silver Lettings Agents, East Midlands
Drivers & Norris – Silver Lettings Agents, London
Dourish & Day – Bronze Lettings Agents, West Midlands
Williams Estates – Bronze Lettings Agents, Wales
Northgate – Bronze Lettings Agents, North East
Royston & Lund – Silver Agency Group, UK
Taylor Milburn – Bronze Agency Group, UK
Alexander May – Best Agency Group, South West
White & Guard – Best Agency Group, Southern
Webbs – Best Agency Group – West Midlands
Northgate Estate Agents – Best Agency Group, North East
Williams Estates – Best Agency Group, Wales
Caroline Freeman – Newby & Co – People Awards
Red Nelson – FAC Property Consultants – People Awards
C residential – Grand Prix – Best Estate Agent Office UK
C residential – Guild Agent of the Year 2022
Barbers – Best in County – Market Drayton – Sales
Barbers – Best in County – Wellington/Telford – Sales
C residential – Best in County – Staffordshire – Sales
Cook Residential – Best in County – Gloucestershire – Sales
Dourish & Day – Best in County – Staffordshire – Landlords and Tenants
Ferndown Estates – Warwickshire – Sales and Lettings
Harper Williams – Best in County – Cheshire – Sales
Hunter Campbell – Best in County – Antrim – Sales
Kingsleigh Residential – Best in County – Essex – Sales
Mackay Property – Best in County – Hertfordshire – Sales
Moore & York Lettings – Best in County – Leicestershire – Landlords and Tenants
Morris Marshall & Poole – Best in County – Powys – Sales
Mundy’s – Best in County – Lincolnshire – Sales
Northgate – Best in County – Durham – Sales and Lettings
Peter Morgan – Best in County – Mid Glamorgan – Sales
Peter Morgan – Best in County – West Glamorgan – Sales
Platinum Properties – Best in County – Cambridgeshire – Landlords and tenants
Power Bespoke – Best in County – Surrey – Sales and Lettings
Royston & Lund – Best in County – Nottinghamshire – Tenants
White & Guard – Best in County – Bishops Waltham – Hampshire – Sales
Williams and Goodwin – Best in County – Gwynedd – Sales
Williams and Goodwin – Best in County – Denbighshire – Sales
Williams and Goodwin – Best in County – Isle of Anglesey – Sales
Williams and Goodwin – Best in County – Denbighshire – Lettings
Williams and Goodwin – Best in County – Isle of Anglesey – Landlords and tenants
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